The New Guest Journey

Throughout our history of nearly a century, The Peninsula Hotels has weathered many highs and lows. We believe it is our strong legacy, resilience and exceptional heritage which enables us to overcome adversity and emerge stronger.
As we begin to emerge from the current crisis, the safety, health and wellbeing of our guests and our employees remains our highest priority. We are committed to providing an exceptional and unparalleled experience, including increased health and hygiene measures that go beyond the necessary protocols required by local government authorities. Many of these efforts will be noticeable, such as the distancing of tables, face masks worn by employees and temperature checks. We are also making an enormous effort behind the scenes with several initiatives that will not be noticeable to guests.